To the Anon who stated that we shouldn’t complain about complicated drinks and just make them. You my friend have obviously never worked with the general public, nor with coffee.
Here’s the thing. If someone decides to order a Quad Venti Half Cafe Americano with an inch of steamed soy that’s steamed to 198.6 degrees, with one raw sugar on the bottom and then added on the top stirred three times- I will make it. The problems lies in the fact that half of these people don’t actually know what they are drinking. They either A. Think they sound cool (you don’t you sound like a douche) or B. Had someone tell them this drink was spectacular and like the lemming they are decided to order it. While it’s not necessarily a hard drink to make, the fact is that the vast majority of customers who have very detailed, very specific orders, are the same customers who will then complain that there drink isn’t made right- even when you have made it to there exact specifications.
For example, I have a women who likes to order a Venti all foam cappuccino. I made the drink to her specifications- all foam. She picked up the cup and looked at me and said “my foam is too heavy, make it again”. That is shit that we as barista’s cannot fucking stand.
So having to then re-make the drink over again (when it was already done correctly mind you) becomes tedious and personally makes me want to pull my hair out and dump her too heavy foam all over her overly processed blonde hair and botox’d face.
There are the few customers who have complex drinks, that know what they are ordering, and they are also the ones that never, ever, complain.
So anon- I challenge you to sit one shift on a busy Saturday in any of our barista shoes, and when you do that, come tell me about how you feel with customers who order very specific complex drinks when you have a line of 20 cups and people yelling at you to hurry up.
Pretty sure you would be in a ball crying in the corner begging for the pain to stop.
So politely- go fuck yourself.